Cancellation Policy for Short Term Rental
Guests will receive a full refund of their booking fees if they cancel the reservation at least 30 days prior to their scheduled arrival date.
If guests cancel their reservation fewer than 15 days but more than 10 days prior to the arrival date, they will receive a 50% refund of the total booking fees, excluding any service fees.
Cancellations made fewer than 10 days prior to the scheduled arrival date will not be eligible for a refund.
Service fees charged by the website are non-refundable unless the cancellation is made within the conditions that warrant a full refund as outlined in point 1.
If a guest decides to leave before their scheduled departure date, no refund will be provided for the remaining nights.
We understand that certain circumstances beyond a guest's control may arise, leading to cancellation. In the event of extenuating circumstances, guests are encouraged to contact the host or website's customer service directly for consideration of a possible refund or credit, regardless of the standard cancellation timelines.
If a guest wishes to alter their reservation dates (either push forward or pull back), it will be treated as a new booking. The cancellation policy will be based on the original booking date.
If a guest doesn’t show up for their booking without informing the host, no refund will be provided.
*Guests are encouraged to review this cancellation policy carefully prior to making a reservation and consider purchasing travel insurance to cover unforeseen circumstances that may result in a cancellation.*